Privacy Policy

OPTIO Digital provides digital product services (platforms, automation, e-commerce, growth, and software) and works with clients worldwide. Registered location: Prishtina, Kosovo.

For privacy questions, contact us at info@optio-digital.com.

Contact and application forms: name, email, phone number (when provided), message content, and optional fields such as background or package interest.

Technical data: basic device and usage information through analytics (see below), and standard server logs from our hosting provider.

We do not intentionally collect sensitive categories of personal data through this website.

To respond to inquiries, scope projects, and communicate about services or bootcamp applications.

To improve our website, measure traffic, and understand how visitors use our pages.

To protect the site against abuse and maintain security.

We process form data based on your request to contact us or apply (steps prior to a contract) and our legitimate interest in operating and improving our business.

Analytics are used based on legitimate interest; where required, we rely on your consent through cookie/analytics settings provided by your browser or applicable tools.

We use trusted providers to run the site and deliver email, including hosting (e.g. Vercel), email delivery (Resend), and analytics (Google Analytics and Vercel Analytics when enabled). These providers process data on our instructions and for the purposes described here.

We do not sell your personal information.

We keep contact and application messages for as long as needed to respond, manage the relationship, or meet legal obligations, then delete or anonymize them when no longer required.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing.

To exercise these rights, email info@optio-digital.com. You may also lodge a complaint with your local data protection authority.

Our providers may process data in countries outside your own. We choose reputable vendors and contractual safeguards where applicable.

We may update this policy from time to time. The “Last updated” date at the top will change when we do.